Induction process for new staff
All new staff (including casual and fixed term) are to be formally inducted to Auckland City Libraries. It is the responsibility of each Manager to ensure that a formal induction takes place. The induction must cover Health and Safety, computer software skills and training and development.
Within the first month of starting a role the team leader or manager is responsible for setting up a meeting with their new staff to explain the PDP process, clarify duties and expectations, discuss goals and determine professional development needs. It is recommended that agreed specific goals be listed as an induction objective and training and development should be indentified in their individual development plan
Following are links to documents that you can use to induct new staff to their role. Scroll down to find suggested training workshops for new staff that you can use in conjunction with the individual development plan
Training for new staff
To register staff, go to the training calendar for dates and register online. Ideally new staff should complete training within four months of start date.
Those workshops identified with an asterisk are mandatory for all staff; except staff still at secondary school. Managers to use discretion for the Council workshops whether they send staff - we recommend staff that work more than 10 hours per week should attend all workshops.
|
Library workshops
|
Description
|
|
Millennium *
|
Auckland City Libraries computer system
|
|
ACL orientation day *
|
Library vision, GREAT and how we work together to deliver services to customers. All staff should attend within first three months
|
|
DPI awareness & manual handling techniques *
|
Practical manual handling techniques and how to deal with discomfort, pain and injury aimed at all staff
|
|
Customer service experience*
|
Ideas on how you can increase the customer service experience aimed at all staff
|
|
Mending books
|
Basic book repair and how to mend torn pages aimed at front line staff
(Note this workshop is on hold while it is redesigned)
|
|
Reader’s advisory – what do I read next?
|
The overall aim is to encourage staff to practise the readers advisory conversation using appeal characteristics
|
|
Reference interview*
|
Introduction of the ELICIT model and staff practise the reference interview. This is aimed at all frontline staff
|
|
Council workshops
|
Description
|
|
Auckland City Council orientation workshop
|
Organisation objectives, political environment, GREAT and how your roles fits into the organisation. All staff should attend 3-6 months after they start.
|
|
Safe & Sound for staff
Safe & Sound for managers
|
Defines harassment, how it can affect people and their work and what you should do if you are being harassed
|
|
Get it write
|
How to use plain English and the uniform style of writing that the council uses in all its communications
|
|
Treaty of Waitangi historical facts
|
Raises awareness of history leading up to the signing of the Treaty of Waitangi and process to settle disputes
|
Comments (0)
You don't have permission to comment on this page.