Topic

Description

Purpose:

The purpose of this process it to show staff how they contribute to the library business focus and provide a measureable record of staff achievements and progress.  Click on link for more information about the PDP process on Citynet.

Role of staff

• actively participate in PDP reviews and discussions
• update employee comments to demonstrate outcomes achieved since last meeting
• insert a password on your PDP document and send password to manager 

Role of team leader

• set and agree on PDP objectives and with staff member by 2010
• file PDP on g drive / libraries / human resources / performance review 
• initiate regular meetings (we recommend at least bi monthly)
• write motivational and corrective feedback in manager comments
• complete the annual performance review by 30 June each year

 Blank PDP Template

•  download a blank template

Saving PDP to G Drive and inserting a password 

• Tips to save PDPs.doc  

Examples of PDP templates

Click on the relevant example to find a PDP that suits you.  Managers can add more objectives if someone has a key responsibility or is participating or leading a project that takes a considerable amount of time:

Front line staff

Interim Performance and Development Plan Form 2.doc  

Collections management centre 

• Example for team leaders - PDP TL CMC example July 2010.doc 
• Example  for CMC staff - PDP LA CMC example July 2010.doc

Objectives for new staff:

New staff should be introduced to the PDP in their first month.  Use this objective as a guideline for the 2010/2011 financial year:

Objective

Complete induction plan for the first 6 months

Expected result

• attend induction training (Millennium, ACL Orientation, Customer service, Reference interview, Readers advisory, DPI & manual handling skills etc) as directed by my manager
• complete on the job training to learn about technologies, collections and services to customers (Including BeWise learning sheets) 
• buddy with …… to learn presentation standards, shelving techniques and your personal activity list
• become familiar with searching and saving information on the G drive and Libraryzone

Objectives for shelvers

Use this example of expected results for delivering on position description for shelvers:

• shelve items accurately according to shelving standards
• collections presentation standards are actively applied
• prioritise shelving according to demand (experienced)
• check with senior staff to prioritise shelving (not so experienced)

An example you may use under expected results of customer service for shelvers are:

• refer customers for enquiries appropriately