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Reference training for staff

Page history last edited by shirley reyno 17 years, 7 months ago

This page is designed to capture training developed by reference working team to upskill staff on reference skills.

 

Projects

Priority 1:  Reference Interview

Design team:  Heather Wilson, Heather Stone, Fiona Cameron, Siong Ng & Jayne Gutry

Delivery team: Marilyn Portman, Fiona Cameron, Siong Ng, Heather Stone, Shirley Reyno

Things to do before the next meeting:   Find training material and any websites related to reference interview training and save it in the table below.

Website links Training material

Infopeople - Reference Interview Skills workshop

http://www.infopeople.org/training/past/2004/reference/

 

Infopeople Workshop - Reference Interview Skills for Public Library Staff

http://infopeople.org/training/past/2008/ref-int-public/ 

 

ORE Reference Excellence on the Web - online training

http://www.olc.org/ore/

 

 

Priority 2:  Generic searching

Design team:  Carolyn Evans, Heather Wilson, Padmini Raj, Theresa Rogers, CJ Simmonds, Jayne Gutry

Things to do before the next meeting:   Add you name beside the module you wish to work on and upload any training material.

  Internet Aquabrowser Databases Millennium OPAC
Who   Jayne      
Training materials   Training plan proposal version 3.doc      

 

Prioirty 3:  Database knowledge

Design team: Mini, Fran, Carol, Theresa, CJ

Things to do before the next meeting:   Choose two months that you will be responsible designing a questionnaire to be sent out on the 1st of the month.  Add you name against those months.  Also participate in a discussion forum below to work out the logistics of how these questionnaires will be distributed and.assessed.

April May June July August September October November Dec/Jan February March
                     
                     
                     
                     
                     

 

Discussion forum

Add your name after the question or suggestions to the questions

Questions How should questionnaires be distributed - Jayne What software should be used for the questionnaire - Jayne How do we advise participants of the and answers - Jayne          
Suggestions Should we use the training and development wiki and build up a library of resources? - Jayne      
Library of previous questionnaires         

 

 

Training material 

 At the reference team meeting on 25 Nov 08 my first aim is to capture what training has already been developed....so if you have any lesson plans or handouts hidden away on the g drive, insert the file (see to the right) to upload them into the table below. If you are having problems, you could always cut and paste the link.

Module

SME

Lesson plans

Handouts

Assessments

Evaluation forms

Other
How to search            
Generic reference skills            
Music  Marilyn/Shirley

Music Lesson Plan.doc 

 

Music Student Handout.doc

 

     

 

 

Maps  Beth/Shirley          
Standards Louise/Shirley          
Law  Louise/Shirley          
Family & Local history and special collections  Karen          
AnyQuestions  Annie  

AQ Service Quality standards.doc

 

AQ Reference Standards.doc

 

AQ Operator Competency Checklist handout.doc

 

AQ Essential elements of the AQ transaction A4.doc

 

AQ Core eResource training workbook July 08.doc

AQ Transcript review blank.doc    
Digital Library HeatherW    Customer Scenarios.doc      
Overdrive  HeatherW    Overdrive.doc      

 

 

 

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